Whilst we are happy to make a home visit to those patients who are too ill to attend surgery or are housebound, we would ask patients to use this service considerately.
We find it is much more effective for us to see our patients at the surgery where there are the facilities for examination and investigation (eg. blood tests or heart tracings etc) when needed.
If you do need a home visit please request it before 10.00am where possible. Please request a home visit through the E Consult platform which you can use through the NHS App. A doctor will call you first to arrange the home visit at an appropriate time.
If you are unable to use the internet for whatever reason, please still call the surgery on 0116 323 2020. Please be aware the PSA / Receptionists will still have to complete a form for the triage team so you may be asked more questions that normal.
If your house might be difficult to find please let us know when ringing the surgery.
We can arrange for district nurses, the community matron or health visitors to visit when appropriate.